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Feedback - Reporting and analytics (Explore)
Share your feedback, ideas and experiences related to the use of reporting and analytics (Explore).
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Hello! I recently enabled international outbound calls and I wanted to see which countries call us the most to calcula...
2025년 2월 18일에 게시됨 · Pedro Cassian
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When I cmd+click on a query from the query list, I want it to open in a new tab. I often want to compare multiple queri...
2021년 6월 29일에 게시됨 · CJ Johnson
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Currently CSAT supports only 2 binary scale " Good " or " BAD" as default even though we set it on a 5 -point scale ...
2024년 3월 17일에 게시됨 · Noriko Gipp
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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...
2024년 12월 04일에 게시됨 · Jon Durlauf
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I would like to be able to hand over ownership of a dashboard. For example, if I am a backend builder, I shouldn’t be th...
2021년 2월 11일에 게시됨 · CJ Johnson
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Ticket backlog is an essential tool to determine ticket volumes and agent productivity. The data set is very limited in...
2024년 8월 22일에 게시됨 · bill cicchetti
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As a team relying heavily on article labels for content management in Zendesk Guide™, we'd like the ability to report on...
2020년 9월 10일에 게시됨 · Michael Collins
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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...
2023년 12월 06일에 게시됨 · Gerald J
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I have been building reports trying to discover where phantom calls are logged - these would be calls in which suspended...
2025년 2월 12일에 게시됨 · Matthew Surowiec
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Please allow opening of reports in new web browser tabs. As you can see from my attached screenshots, when I right click...
2025년 2월 12일에 게시됨 · Robby
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