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Feedback - Reporting and analytics (Explore)

Share your feedback, ideas and experiences related to the use of reporting and analytics (Explore).

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I have created a View that lists certain Support tickets.  I want to be able to create a report which shows the 'Intelli...

2024년 11월 21일에 게시됨 · Stuart French

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We have reports set up to display created ticket counts for different parameters as a column graph. For example tickets ...

2025년 1월 30일에 게시됨 · Chris

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Something useful in GoodData/Insights was the ability to add filters to a dashboard and set the default selections of th...

2019년 4월 19일에 게시됨 · Elizabeth Toy

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Hello, I have a request regarding the report display in Explore. When opening multiple reports from the report list, it...

2023년 4월 20일에 게시됨 · とうま

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From my comment in this article: https://support.zendesk.com/hc/en-us/articles/360022183794?page=1#comment_360002497954 ...

2019년 7월 29일에 게시됨 · Hillary Latham

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I am trying to find a way to view what articles an organization is looking at in our help center. We are trying to deter...

2024년 4월 30일에 게시됨 · Miguel Contreras

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Hi, When we need to use "Renamed set" in Explore in some of our reports it's not possible to pre-select values and to u...

2023년 4월 19일에 게시됨 · Anastasia Kachanova

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Hi Team,    Unfortunately, currently Explore live reports cannot be edited, customized or created. It will be highly ben...

2024년 7월 03일에 게시됨 · Georgi Tanchev

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Zendesk Explore only allows you to schedule the sending of Dashboards, when we need to be able to send specific Queries ...

2019년 12월 19일에 게시됨 · Ruth Nogueron

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In both the out of the box, and custom built chat concurrency dashboards don't show a chat concurrency which makes sense...

2022년 3월 14일에 게시됨 · Zach Burns

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