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Feedback - Reporting and analytics (Explore)
Share your feedback, ideas and experiences related to the use of reporting and analytics (Explore).
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Found this is a limitation while trying to compare Agent metrics against global team metrics.While it is doable hardcodi...
2024년 4월 18일에 게시됨 · Tiziano Di Rauso
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Feature Request Summary: Zendesk Explore should have a way to see problem ticket IDs, the subject of problem tickets, ...
2023년 2월 27일에 게시됨 · Kelley Ring
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I recently tried to create a custom attribute that used the DATE_DIFF() function to get the time between 2 custom timest...
2021년 10월 20일에 게시됨 · Joanna Kime
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Hi Team, All our internal and customer reporting is run monthly for the full range of the previous month. We also cond...
2025년 2월 20일에 게시됨 · Melanie Hobman
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Hello, Currently, when an end-user submits a form via the Help Center Page - ticket will be created in Support with t...
2025년 2월 21일에 게시됨 · Atanas Tomov
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Hi there, We have a number of client accessible articles that are outdated, and need updating. I would like to be ab...
2025년 2월 20일에 게시됨 · Gail Day
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Zendesk offers the option to display Device information for users that open a chat. This information can be useful in a ...
2025년 2월 25일에 게시됨 · ivan.genchev
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As the title says. The drill in function that I am accustomed to using, in the “legacy” dashboard builder, works a bit d...
2025년 2월 25일에 게시됨 · Stephen McGirr
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Dear Zendesk Team, when I edit queries/ reports within the dashboard and then click save the query doesn't automaticall...
2022년 6월 02일에 게시됨 · Csenge Orban
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Feature Request Summary: I would like to be able to see data related to triggers, macros, and automations in Explore. ...
2022년 3월 18일에 게시됨 · CJ Johnson
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