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Feedback - Reporting and analytics (Explore)
Share your feedback, ideas and experiences related to the use of reporting and analytics (Explore).
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I have created a View that lists certain Support tickets. I want to be able to create a report which shows the 'Intelli...
2024년 11월 21일에 게시됨 · Stuart French
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Macros are such an important element of our workflow, being able to measure the usage of the macros, tickets solved with...
2017년 5월 18일에 게시됨 · Permanently deleted user
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I am trying to find a way to view what articles an organization is looking at in our help center. We are trying to deter...
2024년 4월 30일에 게시됨 · Miguel Contreras
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Hi, When we need to use "Renamed set" in Explore in some of our reports it's not possible to pre-select values and to u...
2023년 4월 19일에 게시됨 · Anastasia Kachanova
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Hi Team, Unfortunately, currently Explore live reports cannot be edited, customized or created. It will be highly ben...
2024년 7월 03일에 게시됨 · Georgi Tanchev
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Zendesk Explore only allows you to schedule the sending of Dashboards, when we need to be able to send specific Queries ...
2019년 12월 19일에 게시됨 · Ruth Nogueron
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Original article:https://support.zendesk.com/hc/en-us/articles/8356594785050-Announcing-enhanced-Explore-performance-wit...
2025년 1월 08일에 게시됨 · 小林正左子
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In both the out of the box, and custom built chat concurrency dashboards don't show a chat concurrency which makes sense...
2022년 3월 14일에 게시됨 · Zach Burns
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We are looking to implement an additional timestamp in our reporting for when an issue has been fixed, but the ticket ca...
2024년 3월 27일에 게시됨 · Kristin Bouveng
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We maintain a sizeable backlog as we manage a lot of back-and-forth in dealing with certain customers. It would be highl...
2019년 2월 16일에 게시됨 · Barry McBride
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