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Feedback - Ticketing system (Support)
Share your feedback, ideas and experiences related to the use of our ticketing system (Support).
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Zendesk is committed to continuously improving our ticket sharing functionality and we’d like your feedback to help guid...
2024년 12월 04일에 게시됨 · Chaitali Pathak
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Dear Customers, We are excited to launch our latest version of the updated product tray! For ease of collecting fee...
2025년 1월 17일에 게시됨 · Shawna James
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Hello Zendesk Community! As a Product Manager at Zendesk, I’m pleased to inform you that we're actively exploring new w...
2023년 11월 21일에 게시됨 · Mo Rizvi
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Welcome to the Product Feedback Topic for Zendesk's Ticketing System (Support)! No one knows our products better than ...
2023년 9월 29일에 게시됨 · Shawna James
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We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...
2023년 9월 29일에 게시됨 · Shawna James
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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...
2025년 3월 04일에 게시됨 · Andrei Vasin
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What is the problem? I have custom drop-down fields, like product and root cause, that contain values that have become ...
2019년 1월 23일에 게시됨 · Chris Fassano
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Recover (soft) deleted user
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When you delete a ticket, you can still recover it (within 30 days) in case you've made a mistake. A deleted user can't...
2019년 5월 28일에 게시됨 · Sebastiaan Wijchers
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We have enabled suggest first reply, but during testing, we found that most tickets do not have suggest first reply. Can...
2025년 3월 06일에 게시됨 · Pan Pan
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Hi @all, the ticket mentions the status code of the delivery error. Unfortunately, it is only "visual" and not include...
2025년 3월 06일에 게시됨 · Julian Kossak
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