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Feedback - Ticketing system (Support)
Share your feedback, ideas and experiences related to the use of our ticketing system (Support).
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Feature Request Summary: Macro: Add attachment functionality in 'Side conversation via email' actions Description/Us...
2022년 9월 14일에 게시됨 · Mazriff Mazalan
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We have a lot of customers who email multiple people within our business (agents and non agents) with an enquiry. This r...
2022년 3월 22일에 게시됨 · Kristian Andrejewskis
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Hi all, I wanted to ask the community if someone has an answer to avoid cherry picking from the agents homepage without ...
2025년 2월 17일에 게시됨 · Daniel Jarque
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It would be nice to have the ability to filter team members and only show which users are actually using a license. Curr...
2022년 11월 18일에 게시됨 · Dario Va
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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...
2024년 7월 11일에 게시됨 · Hannah Lucid
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Hi, We got a Zendesk system that have multiple Brans with different companies. One Company is using SSO and it require...
2025년 2월 13일에 게시됨 · Alvin Ronnie Caballero
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We'd love to be able to target tickets that have an attachment. This would streamline internal workflows by removing unc...
2018년 6월 28일에 게시됨 · Neil Skilton
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Reference URL:https://support.zendesk.com/hc/en-us/articles/5369977909786 As noted in the above article, it is good ...
2023년 3월 09일에 게시됨 · 泉川
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Overview of your product feature request or feedback and note who in your org is affected by this issue [ex. agents, adm...
2023년 10월 10일에 게시됨 · Sydney Neubauer
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When initiating an outbound text to a customer, their response to that message opens up a new ticket, as opposed to stay...
2025년 2월 20일에 게시됨 · Matt
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