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Feedback - Ticketing system (Support)
Share your feedback, ideas and experiences related to the use of our ticketing system (Support).
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Hi @all, the ticket mentions the status code of the delivery error. Unfortunately, it is only "visual" and not include...
2025년 3월 06일에 게시됨 · Julian Kossak
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Recover (soft) deleted user
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When you delete a ticket, you can still recover it (within 30 days) in case you've made a mistake. A deleted user can't...
2019년 5월 28일에 게시됨 · Sebastiaan Wijchers
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Zendesk Support provides the ability to restrict customers from adding attachments, or to enable all attachments: https...
2019년 5월 31일에 게시됨 · Zac Garcia
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Many of our tickets come from B2B and third-party platforms. For third party channels the risk is to merge two separate ...
2025년 3월 06일에 게시됨 · Pan Pan
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Hello, When using the conditional fields app to condition the new multi select field, it does not condition the field, ...
2017년 12월 19일에 게시됨 · Socorro Fernandez
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I have spoken to your Support Team who have advised me to create this post to get some attention to the bug our users ar...
2024년 5월 29일에 게시됨 · Mitchell Lewsey
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Admins should have the ability to delete csat scores that are deemed invalid or do not reflect the quality of support pr...
2021년 3월 16일에 게시됨 · Brianne Hansen
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At Cambly, we continuously need to edit the macro contents that are linked to DC. However, it is extremely hard to ...
2021년 9월 27일에 게시됨 · سعيدة | Saeeda
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Hello, we have a new and very restrictive password policy (enforced by reglementation). Now, our passwords must be of ...
2025년 3월 05일에 게시됨 · Nicolas Leboeuf
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Right now, tickets created from Talk voicemails do not have the First Reply Time SLA target applied because they lack an...
2020년 12월 30일에 게시됨 · Tom Metz
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