최근 검색
최근 검색 없음
Q&A - Tickets and email
Ask your questions, engage in discussion, and find solutions related to email, forms, fields, tags, and ticket statuses.
모두 표시
최근 활동별 정렬
I am running an api that makes calls to zendesk on behalf of my customers. They give us their account ids and that's wha...
2025년 3월 04일에 게시됨 · Travis Spangle
1
팔로워
0
투표 수
1
댓글
Hi How do I change the column widths please? I need all of these columns. I need to see all of them at the same ti...
2020년 1월 11일에 게시됨 · Paul Wooster
18
팔로워
13
투표 수
14
댓글
I have approximately 200 categories of tickets (there are conditions on conditions on conditions in my form!) which can ...
2025년 3월 04일에 게시됨 · Dean Paquola
0
팔로워
0
투표 수
0
댓글
Is it possible to set the entries which have been edited due to new information or updates to bold or italic? I have sea...
2025년 3월 03일에 게시됨 · Dennis Lubberding
0
팔로워
0
투표 수
0
댓글
I am looking for a way to send a notification to specific agents when an organization's open ticket count exceeds a cert...
2024년 5월 09일에 게시됨 · bill cicchetti
9
팔로워
1
투표
9
댓글
Hello, We have given our customers a standard subject line that they can use to raise tickets. Something like this: Boo...
2023년 11월 01일에 게시됨 · karankuwarbidxb
3
팔로워
1
투표
8
댓글
Hi! We have many CSM's who will internally place a note on a ticket between a CX Agent and a client - and if the ticket...
2023년 7월 14일에 게시됨 · Alexander Coburn Davis
9
팔로워
0
투표 수
8
댓글
Bonjour, Dans mon formulaire j'ai un champ de type liste déroulante avec plusieurs choix et je voudrais qu'un avertiss...
2025년 2월 19일에 게시됨 · Catherine CHAPLAIN
1
팔로워
0
투표 수
1
댓글
As an admin, I would like to require fields when agents are submitting tickets that match when an end user submits the s...
2025년 2월 25일에 게시됨 · mfg
0
팔로워
0
투표 수
0
댓글
Hi, I am trying to solve an issue and I am not sure where to start. We sometimes have organizations that require specia...
2022년 2월 16일에 게시됨 · Claus Meisel
12
팔로워
1
투표
12
댓글