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Q&A - Tickets and email
Ask your questions, engage in discussion, and find solutions related to email, forms, fields, tags, and ticket statuses.
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Hello, Is there any way to account for gmail.com/googlemail.com variants within Zendesk automatically?At present, we ha...
2021년 3월 24일에 게시됨 · Rick Weaver
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Hi all! I've created a navbar to sit in all the outbound emails we send, as we now have a second support team I would l...
2021년 4월 05일에 게시됨 · Danny Spooner
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Hi, I want to only import emails from a few email addresses from GSuite. Right now it's importing all my incoming email...
2021년 3월 16일에 게시됨 · #6540
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I have more than 15,000 open tickets. I want them all closed. How can I do this?
2021년 4월 05일에 게시됨 · Patrick Mulroy
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Good morning, I use Zendesk Enterprise at the company. If its possible to agent can send e-mails to the clients or c...
2021년 3월 23일에 게시됨 · Marta
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I was wondering why the ticket number was so low in the last few weeks. Then I learned why. Most of the tickets were ma...
2021년 3월 29일에 게시됨 · Edin C.
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Hi folks, I create a ticket in the Zendesk (browser). In Outlook, I paste fully formatted text cut from a Word document...
2021년 3월 23일에 게시됨 · Steve Mayer
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Block E-mail
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HI Can someone please guide me on how to block tickets sent to me that are copied to a particular e-mail address with t...
2021년 3월 25일에 게시됨 · Meshal Mazen
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When printing a ticket, some tickets print header and body of ticket on 1 page and some tickets print the header on one ...
2021년 3월 22일에 게시됨 · Michael Bui
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Hi All, Need your quick inputs to restore the data back. We have deleted the Zendesk data by mistake in one of the clie...
2021년 3월 21일에 게시됨 · Krishna Mohan
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