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Developer - Zendesk SDKs

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about Support and Chat mobile SDKs.

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      Unread messages count is not working correctly
      I'm using the Classic web widget and "RequestUi.buildRequestList" to show the user's requests.  Meanwhile, I'm using the...

      2024๋…„ 9์›” 25์ผ์— ๊ฒŒ์‹œ๋จ ยท Shayan

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      Crashes related to Zendesk Messaging Mobile SDK
      We are seeing some early crashes related to Zendesk chat SDK both Android and iOS.Currently, we are using 2.13.0  ...

      2023๋…„ 9์›” 01์ผ์— ๊ฒŒ์‹œ๋จ ยท Amp Pakorn

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      Ticket change events not working when use agent copilot
      I have used the Zendesk SDK to retrieve user data from the text editor, and it works well. However, when I use Agent Cop...

      2024๋…„ 11์›” 13์ผ์— ๊ฒŒ์‹œ๋จ ยท Jigar Patel

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      Getting Proxy error: Invalid request
      Hi Team, I am encountering the error "Proxy error: Invalid request" when attempting to create a request to a third-part...

      2024๋…„ 3์›” 07์ผ์— ๊ฒŒ์‹œ๋จ ยท Pavithra Selvaraj

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      How to use the formdata in the client request method?
      I making an API calls inside the SDK application with the Axios POST method and Formdata, you can in the below code. co...

      2023๋…„ 9์›” 04์ผ์— ๊ฒŒ์‹œ๋จ ยท fahev dalebig

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      Zendesk chat disappears on page change - NextJS implementation
      I'm adding zendesk chat script to a NextJS 13 application. When the page change, the

      2023๋…„ 12์›” 29์ผ์— ๊ฒŒ์‹œ๋จ ยท Fandy Tsui

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      ConnectivityManager$TooManyRequestsException
      Hello! We're receiving this crash report from Play Console:  java.lang.RuntimeException: Unable to resume activity {.....

      2023๋…„ 9์›” 06์ผ์— ๊ฒŒ์‹œ๋จ ยท Rosalyn Blanco

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      ConnectivityObserver$observeNetworkState$1.invokeSuspend / SecurityException in Firebase Crashlytics
      Hi Zendesk Team,  I got this crash in the Firebase Crashlytics. Here are the details: SDK version: zendesk.messagin...

      2024๋…„ 9์›” 30์ผ์— ๊ฒŒ์‹œ๋จ ยท Erik Gunawan

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      SDKConfigurations.framework/SDKConfigurations contains bitcode
      Xcode 16 does not let us upload our apps because SDKConfigurations framework still contains bitcode. The update to the S...

      2024๋…„ 9์›” 20์ผ์— ๊ฒŒ์‹œ๋จ ยท Andrew

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      Error occurs in some cases when attaching images in the Unity SDK
      Hi guys, We integrated the Zendesk SDK into our Unity project, but we've started encountering errors when trying to atta...

      2024๋…„ 9์›” 25์ผ์— ๊ฒŒ์‹œ๋จ ยท Bogdan Bobkov

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