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Developer - Zendesk SDKs

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about Support and Chat mobile SDKs.

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      Unity SDK - exception in FallbackToDefaultEnumConverter
      Hello!   I'm getting a runtime Exception in Zendesk.MessagingCore.RestClient.Converters.FallbackToDefaultEnumConverter C...

      2024๋…„ 12์›” 10์ผ์— ๊ฒŒ์‹œ๋จ ยท Alexander Sorokin

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      Zendesk Messaging SDK multi-conversations unable to open existing chats
      We were trying to configure Zendesk Messaging in our React Native App for which we used the Zendesk SDK and a wrapper fo...

      2024๋…„ 11์›” 21์ผ์— ๊ฒŒ์‹œ๋จ ยท Christian Scheumann

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      Unread messages count is not working correctly
      I'm using the Classic web widget and "RequestUi.buildRequestList" to show the user's requests.  Meanwhile, I'm using the...

      2024๋…„ 9์›” 25์ผ์— ๊ฒŒ์‹œ๋จ ยท Shayan

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      Crashes related to Zendesk Messaging Mobile SDK
      We are seeing some early crashes related to Zendesk chat SDK both Android and iOS.Currently, we are using 2.13.0  ...

      2023๋…„ 9์›” 01์ผ์— ๊ฒŒ์‹œ๋จ ยท Amp Pakorn

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      Ticket change events not working when use agent copilot
      I have used the Zendesk SDK to retrieve user data from the text editor, and it works well. However, when I use Agent Cop...

      2024๋…„ 11์›” 13์ผ์— ๊ฒŒ์‹œ๋จ ยท Jigar Patel

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      Getting Proxy error: Invalid request
      Hi Team, I am encountering the error "Proxy error: Invalid request" when attempting to create a request to a third-part...

      2024๋…„ 3์›” 07์ผ์— ๊ฒŒ์‹œ๋จ ยท Pavithra Selvaraj

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      How to use the formdata in the client request method?
      I making an API calls inside the SDK application with the Axios POST method and Formdata, you can in the below code. co...

      2023๋…„ 9์›” 04์ผ์— ๊ฒŒ์‹œ๋จ ยท fahev dalebig

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      Zendesk chat disappears on page change - NextJS implementation
      I'm adding zendesk chat script to a NextJS 13 application. When the page change, the

      2023๋…„ 12์›” 29์ผ์— ๊ฒŒ์‹œ๋จ ยท Fandy Tsui

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      ConnectivityManager$TooManyRequestsException
      Hello! We're receiving this crash report from Play Console:  java.lang.RuntimeException: Unable to resume activity {.....

      2023๋…„ 9์›” 06์ผ์— ๊ฒŒ์‹œ๋จ ยท Rosalyn Blanco

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      ConnectivityObserver$observeNetworkState$1.invokeSuspend / SecurityException in Firebase Crashlytics
      Hi Zendesk Team,  I got this crash in the Firebase Crashlytics. Here are the details: SDK version: zendesk.messagin...

      2024๋…„ 9์›” 30์ผ์— ๊ฒŒ์‹œ๋จ ยท Erik Gunawan

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