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Developer - Zendesk SDKs

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about Support and Chat mobile SDKs.

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      iOS SDK Swift 5.7.1 support
      Hi,I'm trying to use the ZendeskSDKMessaging in Xcode 14.1 which swift version is 5.7.1 and I'm getting this error in Ze...

      2022년 12월 07일에 게시됨 · Marcos Alba Soler

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      Issue with "Ask HR" Form Popup in Zendesk Portal for English Language
      I’m facing an issue with the "Ask HR" form popup in the Zendesk portal and need some insights. Issue Description:For a s...

      2025년 2월 20일에 게시됨 · Anannyashree Sharma

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      Use IOS SDK access messaging cannot display pictures or videos
      We have connected to the IOS SDK, but the pictures cannot be displayed normally. Android is normal. When I click on the ...

      2025년 2월 20일에 게시됨 · Gu Lei

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      Push Notification Support for Zendesk Web Chat in a Capacitor-Based Mobile App
      Hi,   We are integrating Zendesk Chat into our mobile app, which is built as a web app wrapped in a Capacitor shell. In ...

      2025년 2월 19일에 게시됨 · ajanth.kathirkamu

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      Problem with JWT token, not valid kid
      Hello, I have been trying to validate the entry to the Zendesk bot through the sdk on iOS, applying the jwt, what happen...

      2025년 1월 22일에 게시됨 · Anthony Plaza

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      Messaging widget not logging user in with valid JWT?
      I have the messaging widget configured with the login callback that provides it with a JWT. The JWT is valid: I can see ...

      2025년 2월 10일에 게시됨 · David Gilman

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      Mobile SDK document needs to make it clear that `user_token` endpoint must be url-form-encoded
        Working off of this document:   https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/workin...

      2025년 2월 06일에 게시됨 · Neil Murphy

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      Apple Push Notification service server certificate update
      Apple just announced that The Certification Authority (CA) for Apple Push Notification service (APNs) is changing. APNs ...

      2025년 2월 07일에 게시됨 · Zac Ji

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      Exceptions when closing the Zendesk popup in the Unity SDK
      Hi guys!We are seeing exceptions when we try to open the Zendesk popup and close it before the chat initializes. Ca...

      2024년 11월 08일에 게시됨 · Bogdan Bobkov

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      App crash due to zendesk SDK
      I've noticed the app crash after bumping zendesk sdk.   Here is a versions sdk which I used in appzendesk.messaging:mess...

      2025년 2월 03일에 게시됨 · Dawid Podolak

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