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Developer - Zendesk APIs

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about Zendesk APIs.

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      Slack Notifications for Updated and New Articles in Zendesk Guide
      We would like to send notifications to specific Slack channels whenever we update or add new articles in Zendesk Guide. ...

      2025년 2월 28일에 게시됨 · Cansel Demirci

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      API to Retrieve Original Email To & CC Fields
      Hi Zendesk Community, I'm looking for an API or method to retrieve the original To and CC fields from an email before Ze...

      2025년 2월 26일에 게시됨 · Amit Chinchane

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      API to create tickets in python
      Hello, I am using ticket API to create tickets in python. These are the main things needed from the sample code in zende...

      2025년 2월 20일에 게시됨 · Michael Tan

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      How to Record Article Views in Zendesk Guide When Displaying Articles on an External Website?
      Current Situation:Our website calls the backend, which then uses Zenpy to retrieve article content from Zendesk.The retr...

      2025년 2월 18일에 게시됨 · jasonlu

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      Creating tickets in which agents can reply via SMS
      We have a piece of product infrastructure that nudges users when they have gone dark. There are some common patterns for...

      2025년 2월 04일에 게시됨 · Greg Tracy

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      Request for pushing 'draft' updates to articles
      The Zendesk translation update endpoint allows for updating articles and automatically publishes the changes.   However,...

      2025년 2월 19일에 게시됨 · Ali Avci

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      Using Zendesk Article API, how do I get the latest article draft, and not the published body?
      I have a published article with a more recent edited, unpublished draft. Using the Articles API, I can't seem to get the...

      2024년 9월 06일에 게시됨 · Bienvenido David

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      How to Retrieve All Tickets in a Date Range from Zendesk API
      "I am looking for a way to obtain all tickets within a date range, from [start date] to [end date], but I see that the Z...

      2025년 2월 17일에 게시됨 · Miguel Gonzalez Ubiera

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      How can I create or update category, section and article in Japanese using API?
      Hello, I'm trying to migrate category, section and article from live to sandbox. I moved them in the version of source o...

      2025년 2월 24일에 게시됨 · Harvey Kim

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      Search users by event type, profile source
      Is there a way to search users by events?   I know that I can get a list of users and than filter the events but can be ...

      2025년 2월 05일에 게시됨 · Cesar Arguinzones

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