Insights Q&A
새 게시물Ask Insights-related questions, discuss how to build custom reports, and share your solutions with other users.
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Read me first! How to use the Insights Forum 고정됨5 표 0 댓글
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Wrong time when updating tickets0 표 2 댓글
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Bulk update ticket status?1 표 5 댓글
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Removing Merged tickets from reports 답변함1 표 13 댓글
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Average response rate to CSAT survey0 표 5 댓글
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Analyze On-hold0 표 7 댓글
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Users metric - help!0 표 1 댓글
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Average Time Spent Per Ticket 답변함0 표 3 댓글
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Emails not coming into zendesk0 표 12 댓글
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Get All Ticket In Zendesk Updated Since Date 답변함0 표 2 댓글
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Creating Groupings for Tags2 표 7 댓글
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Custom metric - help!0 표 4 댓글
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Add Ticket Description Field in Insights 답변함0 표 2 댓글
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Individual Agent Reports 답변함2 표 6 댓글
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Inbound calls0 표 7 댓글
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Specific report setup0 표 6 댓글
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Answer-Bot CSAT0 표 8 댓글