Insights Q&A
새 게시물Ask Insights-related questions, discuss how to build custom reports, and share your solutions with other users.
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Read me first! How to use the Insights Forum 고정됨5 표 0 댓글
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Insights reporting on ticket comments5 표 15 댓글
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Filter Metrics by Ticket Tag5 표 2 댓글
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Agent online time 답변함4 표 11 댓글
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Showing only tickets created by an agent3 표 18 댓글
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Reporting Show Open Problems with # of linked Incidents? 답변함3 표 22 댓글
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Help Center: embed GD/Insights report in pages 답변함3 표 4 댓글
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Individual Agent Reports 답변함2 표 6 댓글
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CC's and SLA's2 표 0 댓글
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Why did my SLA result change?2 표 6 댓글
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Zendesk Guide - Reports and Insights2 표 0 댓글
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Actual time spent per period2 표 0 댓글
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Creating Groupings for Tags2 표 7 댓글
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Adding an attribute 답변함2 표 7 댓글
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GoodData reporting on custom fields2 표 5 댓글
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New report of agent full activity2 표 6 댓글
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KPIs2 표 3 댓글
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AVG reply time by agents2 표 0 댓글
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Creating re-opened tickets report 답변함2 표 3 댓글
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Average response time of an Agent2 표 9 댓글
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PLEASE show TAGS in views2 표 4 댓글