Insights Q&A
새 게시물Ask Insights-related questions, discuss how to build custom reports, and share your solutions with other users.
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create custom report 답변함0 표 1 댓글
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Metrics for ticket moved0 표 1 댓글
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Handling time per public comment0 표 1 댓글
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Reporting question 답변함0 표 1 댓글
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Agent who closed ticket0 표 1 댓글
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Filtering dashboards by tags0 표 3 댓글
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Average ticket solved per agent 답변함0 표 2 댓글
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Live number of tickets solved per agent 답변함0 표 1 댓글
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Filter report on original owner0 표 1 댓글
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Bulk update ticket status?1 표 5 댓글
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Number of attributes in a report 답변함0 표 1 댓글
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Agent touches on open tickets 답변함0 표 6 댓글
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Up to date reporting 답변함0 표 7 댓글
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Filtering SLA metrics by date 답변함0 표 1 댓글
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SLA report 답변함0 표 1 댓글
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Agent who missed the call 답변함0 표 2 댓글
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Waiting time within the comments of a ticket 답변함1 표 2 댓글