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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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OverviewThe Light Agent role in Zendesk has the following permission regarding “Customer Lists” (the page under /agent/u...

2025년 2월 04일에 게시됨 · Pedro Rodrigues

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Additional improvements related to the 'Redaction Suggestion' feature   1. Personal information other than email address...

2025년 2월 05일에 게시됨 · Eiley

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Hello, Zendesk community! Especially when one manages multiple accounts, Early Access Program management can be time con...

2024년 5월 22일에 게시됨 · Pedro Rodrigues

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Currently, voicemail transcription only supports English, and no other languages are available. We would like to request...

2025년 2월 03일에 게시됨 · Erinea Ravasio

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Access Log UI releaseCalling ALL ADDP subscribers (or anyone thinking of subscribing for Access Logs)! We've just releas...

2024년 12월 12일에 게시됨 · Ryan Winkler

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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

2025년 1월 31일에 게시됨 · mfg

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It would be helpful to have an option to simplify testing triggers if you could know that an email won't be generated re...

2025년 1월 29일에 게시됨 · mfg

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We're trying to implement IP allowlisting but some vendors that interact with Zendesk don't have static IP addresses, ra...

2025년 1월 28일에 게시됨 · Matthew Rinehart

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Feature Request SummaryEnhance the Ticket > Tags trigger condition by allowing partial string matching or supporting reg...

2025년 1월 22일에 게시됨 · Aleix Paytuvi Gallart

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Hi I would like to request a new feature or functionality.   I as an organization can add several email addresses or eve...

2025년 1월 23일에 게시됨 · Natasja

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