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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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      SLA Violation Pre-Notification Feature
      SLA Violation Pre-Notification Feature: Before the SLA of the ticket assigned to Assignee is violated, an imminent SLA v...

      2025๋…„ 2์›” 06์ผ์— ๊ฒŒ์‹œ๋จ ยท Eiley

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      PRODUCT FEEDBACK: Customizable CSAT Survey
      Hi Team,   We use multiple brands in our instance and would like to be able to customize the customer satisfaction surve...

      2025๋…„ 1์›” 22์ผ์— ๊ฒŒ์‹œ๋จ ยท Nayden Penev

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      Request for Creating Roles to Manage Team Members, API Usage, and Other Settings Management Permissions Apart from Administrator Role
      Dear Team, I hope this email finds you well. My name is Manabu Inose. I would like to address the following functional i...

      2024๋…„ 2์›” 22์ผ์— ๊ฒŒ์‹œ๋จ ยท Manabu Inose

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      Feature request - Skills based routing as a trigger condition
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

      2025๋…„ 2์›” 11์ผ์— ๊ฒŒ์‹œ๋จ ยท mfg

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      Provides all tab close
      Currently, we are using an program provided by Google Market.Zendesk itself needs to provide the ability to close all th...

      2024๋…„ 8์›” 02์ผ์— ๊ฒŒ์‹œ๋จ ยท (A) Admin Genie

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      Product Feedback: Group members export
      Hello, It will be highly appreciated if an export can be added into groups (CSV for example) as recently it was require...

      2023๋…„ 6์›” 30์ผ์— ๊ฒŒ์‹œ๋จ ยท Atanas Tomov

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      Feature request: Triggers and automations to allow action = Add internal note
      Following on from https://support.zendesk.com/hc/en-us/articles/6191477770906-Recipe-Adding-comments-and-notes-to-ticket...

      2024๋…„ 10์›” 03์ผ์— ๊ฒŒ์‹œ๋จ ยท Ian Marston

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      Notification pop-up location adjustment options
      I need the option to adjust the location of the system notification pop-up.  Because it's causing inconvenience, such as...

      2025๋…„ 2์›” 02์ผ์— ๊ฒŒ์‹œ๋จ ยท Eiley

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      Implemented to know the number of active forms immediately
      On the form page, I'd like you to indicate how many forms exist, such as the macro page.Forms also need to be managed be...

      2025๋…„ 2์›” 02์ผ์— ๊ฒŒ์‹œ๋จ ยท Eiley

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      Multiple choice of tickets is currently up to 100 (extended beyond)
      I hope you can improve it so that I can select more than 100 tickets multiple choices.

      2025๋…„ 2์›” 02์ผ์— ๊ฒŒ์‹œ๋จ ยท Eiley

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