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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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We use Omni Channel Routing to automatically route Email and Web Form tickets.  It works well.   However, Omni Channel R...

2025년 2월 14일에 게시됨 · Stuart French

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Dear Team, I hope this email finds you well. My name is Manabu Inose. I would like to address the following functional i...

2024년 2월 22일에 게시됨 · Manabu Inose

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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

2025년 2월 11일에 게시됨 · mfg

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Hi Team,   We use multiple brands in our instance and would like to be able to customize the customer satisfaction surve...

2025년 1월 22일에 게시됨 · Nayden Penev

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SLA Violation Pre-Notification Feature: Before the SLA of the ticket assigned to Assignee is violated, an imminent SLA v...

2025년 2월 06일에 게시됨 · Eiley

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Currently, we are using an program provided by Google Market.Zendesk itself needs to provide the ability to close all th...

2024년 8월 02일에 게시됨 · (A) Admin Genie

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Hello, It will be highly appreciated if an export can be added into groups (CSV for example) as recently it was require...

2023년 6월 30일에 게시됨 · Atanas Tomov

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Following on from https://support.zendesk.com/hc/en-us/articles/6191477770906-Recipe-Adding-comments-and-notes-to-ticket...

2024년 10월 03일에 게시됨 · Ian Marston

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I need the option to adjust the location of the system notification pop-up.  Because it's causing inconvenience, such as...

2025년 2월 02일에 게시됨 · Eiley

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On the form page, I'd like you to indicate how many forms exist, such as the macro page.Forms also need to be managed be...

2025년 2월 02일에 게시됨 · Eiley

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