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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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Feature Request Summary: I would like to see additional items displayed in the monitoring log (https://support.zendesk.c...

2021년 12월 07일에 게시됨 · 小林正左子

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The TeamMembers filters currently only contain two filters. "All Agents" and "Talk Agents" (at least in my version). How...

2021년 10월 20일에 게시됨 · Joshua Schnitzer

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As above. Would be very helpful to export a filtered list of users.

2021년 10월 26일에 게시됨 · Dan Ross

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Perhaps I'm missing this, perhaps it's not available.  Is there a way to restrict "Guide Admins" (users with "Can manag...

2020년 2월 19일에 게시됨 · Michael Mader

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Nice but columns should include Role.  Should also be able to sort on any column. Would be great to be able to select w...

2021년 9월 23일에 게시됨 · Mark Szymanski

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We need to prevent admins to give other staff admin roles due to our security issues. Creating custom roles are not suit...

2021년 7월 06일에 게시됨 · Eski Admin Hesabı

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Hello Zendesk Team, I saw your recent changes in managing agents' access to the line. Even previously it was not strai...

2020년 12월 15일에 게시됨 · Anna (Mintos)

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Info at zendesk.com/admin/account/billing/subscription doesn't provide enough detail. Currently, regular updates from a...

2021년 12월 20일에 게시됨 · Tina Desprez

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I have recently noticed what looks like a conversation bubble popping up when the cursor hovers over one of the selectio...

2021년 12월 08일에 게시됨 · Shane Alldredge

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It would be handy if I could set an alert to me as the admin (or a specific group) and the Agent if they haven't used th...

2021년 11월 11일에 게시됨 · Mark Moran

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