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Feedback - Admin Center
Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.
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Feature Request Summary: Add more capabilities to the filtering in Zendesk - ability to exclude options, multi select ...
2021년 9월 24일에 게시됨 · Maggie St.Clair
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I'm using the new team page to find all of the users who I want to "demote" from agent to "Light agent" Once I run my f...
2021년 9월 09일에 게시됨 · Dan Heintzelman
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If a Zendesk admin disables/enables an option (ex. Zendesk Authentication) in the End Users area (instance.zendesk.com/a...
2021년 4월 01일에 게시됨 · Kyle Pinkley
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How can I set the role for new agents to be "Team Member" not "Contributor"? It used to be I could do that on one screen...
2021년 1월 29일에 게시됨 · Michael Corcoran
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I like the new view concept. You do have a lot of extra page space to add more columns if you needed. I would suggest g...
2021년 9월 19일에 게시됨 · John Mannewitz
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It would be nice to see the user's role info in the initial view.
2021년 9월 03일에 게시됨 · John Brunker
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I found this closed post with no answer regarding the ability to enable/disable talk licenses for agents via API. I've ...
2021년 8월 09일에 게시됨 · TylerE Comfort
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I believe this is a defect as it's something that worked before the changes to Admin Panel were made. An agent role tha...
2021년 10월 18일에 게시됨 · Thomas Paris
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I would like to enbale messaging (SDK) through the admin center as described here. Unfortunately, there is no such icon ...
2021년 7월 05일에 게시됨 · Jay
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It would be really helpful if you could "multi Select" agents to edit the access to Support, Guide, Explore, etc.... Our...
2021년 9월 21일에 게시됨 · Tim Shannon
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