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Zendesk AI EAP - Generative AI
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This feature was released on March 6, 2024, and its EAP has ended. See
2023년 4월 28일에 게시됨 · Jakub Konik
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Hi there, I've looked at every forum, post, chatgpt, google ai response regarding this and not a single post has helped ...
2025년 4월 11일에 게시됨 · Dreyghun Heemstra
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We want to use Messaging as a diversion strategy by having the Generative AI generate replies from our KB as possible so...
2024년 4월 09일에 게시됨 · Sami
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Currently I see a limitation with using the generate a reply for articles in messaging. When an article is offered to a ...
2024년 4월 01일에 게시됨 · Tim M
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Hi Team, I have created multiple tickets for an user , the suggested reply was displayed only for one of the ticket but ...
2024년 9월 04일에 게시됨 · Chandra Sekhar Dara
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Hello, we are encountering problems giving the right answers to users who are interecting with the BOT. It often happens...
2023년 11월 27일에 게시됨 · Elisa
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Hi, I requested the EAP by filling out the form more than a month ago and I don't get an answer... how could I apply for...
2024년 7월 16일에 게시됨 · Zenital SAC
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At the moment, generative AI in Guide appears only to support English. I understand it's in early access, but will more ...
2023년 11월 17일에 게시됨 · Paul K
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Hi Currently using the new EAP with the teams - the team like the summary version as this provide a good indication of t...
2024년 4월 24일에 게시됨 · Vicki Horne
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Hola, estoy siguiendo los pasos de este artículo:
2024년 4월 24일에 게시됨 · Marta Pons Martínez
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