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Q&A - Account and billing

Ask questions and find solutions about access issues, security, payment issues, and plan changes. Please note, this is a public forum so we will be unable to discuss personal account specific questions. If you have questions related specifically to your account, please contact our Customer Support team: https://support.zendesk.com/hc/en-us/articles/4408843597850-Contacting-Zendesk-Customer-Support

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      Zendesk Community Code of Conduct
      고정됨
      Welcome to the Zendesk Community, your place to connect with your peers to learn, share, and collaborate. We’re excited ...

      2023년 5월 10일에 게시됨 · Brett Bowser

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      Notify end users that their password is about to expire
      답변함
      One of our clients requested to implement a sending reminder email before being their password expires. Is that possible...

      2022년 9월 26일에 게시됨 · Sam Donovan

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      Account Manager
      답변함
      Hi,  Can someone please instruct me on how to find out who my account manager is?  I'm with Graphiant and need to discu...

      2024년 2월 01일에 게시됨 · Dave Knuth

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      Try to find the account owner of Ifun Singapore
      The subscription of Ifun Singapore on Zendesk has expired and we cannot pay for the bill. We want to get the owner accou...

      2024년 8월 15일에 게시됨 · junyi lu

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      End user ticket access across multi-brand configuration options
      답변함
      We're building out multi-brands and don't have much overlap in terms of audiences per brand. Nonetheless, there are boun...

      2023년 1월 25일에 게시됨 · mfg

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      Zendesk Storage Plans
      답변함
      Is zendesk storage a new thing that we need to pay for or has it been there always? We recently were made aware that we ...

      2023년 9월 21일에 게시됨 · Ali

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      Account Manager
      Hi   I would like the contact details for our Account Manager.  Can someone please provide me with those details.   Than...

      2024년 6월 28일에 게시됨 · Lynne

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      SSO auto-provisioning for existing users
      답변함
      Hello, We have successfully integrated our Google Workspace SSO (SAML) with Zendesk and turned on auto-provisioning. Ho...

      2023년 10월 02일에 게시됨 · Sergei Valukhov

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      Account Manager contact
      Hi,   I'm looking for the contact details of our account manager. is it possible to send, please?   The instances we are...

      2024년 5월 28일에 게시됨 · Robert Maye

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      Need Account Manager Contact Information
      I need to contact our Account Manager. What is their contact information? We need to speak with someone.

      2024년 5월 16일에 게시됨 · Nicola Tomelli

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