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Q&A - Account and billing
Ask questions and find solutions about access issues, security, payment issues, and plan changes. Please note, this is a public forum so we will be unable to discuss personal account specific questions. If you have questions related specifically to your account, please contact our Customer Support team: https://support.zendesk.com/hc/en-us/articles/4408843597850-Contacting-Zendesk-Customer-Support
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Can I get some help here? I cannot log in to our support zd. The link is not working. I can't chat with the helpdesk sin...
2023년 9월 28일에 게시됨 · X
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Hi experts, our manager left the company but the Zendesk that we have was under him as the only account owner. We couldn...
2023년 11월 09일에 게시됨 · Elizabeth Chong
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Hi there, Our web app allows multiple auth methods for our end users. End users can sign in with either: email/password...
2021년 1월 08일에 게시됨 · Leah Lee
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After I changed my subdomain (e.g. from a.zendesk.com to b.zendesk.com) and I mapped it to a new external subdomain (e.g...
2020년 11월 16일에 게시됨 · David Zhang
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After generating a jwt and redirecting to /access/jwt?jwt= we get an error: "The unique request identifier was reused. P...
2020년 9월 15일에 게시됨 · Erik Beuschau
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Hi there, In the body of response emails, our Agents' names are followed by our account name in parenthesis. For examp...
2018년 10월 01일에 게시됨 · William Flaugher
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Our customers are facing this error when using JWT SSO integration. Looks like some others on the internet have observe...
2017년 6월 06일에 게시됨 · Tapan Shah
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