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Q&A - Account and billing

Ask questions and find solutions about access issues, security, payment issues, and plan changes. Please note, this is a public forum so we will be unable to discuss personal account specific questions. If you have questions related specifically to your account, please contact our Customer Support team: https://support.zendesk.com/hc/en-us/articles/4408843597850-Contacting-Zendesk-Customer-Support

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      Cancelling subscription to account that I have no access to.
      답변함
      To cancel my subscription, I am told that I need to log in and cancel, but my account is with a company that I no longer...

      2024년 1월 17일에 게시됨 · test

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      Formal Complaint
      Hi - I'm looking for a way to make a formal complaint via Zendesk's contact us section - directed by the bot - but can't...

      2024년 2월 06일에 게시됨 · Ella

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      Can't get hold of anyone.
      답변함
      I have a ticket (#12241443) which I opened on 9th Jan and I'm just not getting any response. It's a simple question and ...

      2024년 1월 19일에 게시됨 · Darren Taylor

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      Help needed with activating a demo
      Hi, experiencing difficulties with reaching help center. Demo activating stopped so as screen announced that I need to c...

      2023년 10월 12일에 게시됨 · liza salmin

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      Connect me with Sales
      답변함
      Hello there, I am one of the users of Zendesk Account and would like to talk to Zendesk Support for upgrading our accoun...

      2024년 1월 09일에 게시됨 · shabeena iqbal

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      If this is any indication of the future of AI, I don't want any parts of it! WE NEED OUR ISSUE RESOLVED ASAP!!!!
      답변함
      If this is any indication of the future of AI, I don't want any parts of it!  I feel like AI has taken over Zendesk to t...

      2024년 1월 16일에 게시됨 · GirlTREK Community Care & Support

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      10+ year client! Our support pages are down, the renewals team couldn't care less!
      답변함
      1263082087049 I'm hoping this post gets to you as it appears you may be the last human at Zendesk that is trying to hel...

      2024년 1월 22일에 게시됨 · Brenda A.

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      Can't get an Account Rep
      답변함
      Our account rep has gone Awol..someone else was supposed to take over this account but no luck either..HELP!

      2024년 2월 05일에 게시됨 · Stephen Mathew

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      Which web browser for Agents to achieve lowest CPU usage and longest battery runtime?
      Question to Zendesk Agent users: Which web browser do you use to achieve lowest CPU usage when working as Agent in the ...

      2022년 9월 16일에 게시됨 · Holger

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      Issue on restoring our company Account
      답변함
      dear ZenDesk Support, in December we had payment issues that, for unknown reasons, we were not able to fix and our acco...

      2024년 1월 12일에 게시됨 · Davide Donzelli

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