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Q&A - Account and billing

Ask questions and find solutions about access issues, security, payment issues, and plan changes. Please note, this is a public forum so we will be unable to discuss personal account specific questions. If you have questions related specifically to your account, please contact our Customer Support team: https://support.zendesk.com/hc/en-us/articles/4408843597850-Contacting-Zendesk-Customer-Support

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      Help making changes to the Zendesk System
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      Hi, Wondering if someone can help me and provide me with some key details to guide me on the right track for making the...

      2023년 7월 05일에 게시됨 · Luca Hartshorn

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      How many authenticated visitors are allowed in Suite Growth and professional(not asking aboutagent)
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      We have our FAQs/Help page for our website that we would like to move to Zendesk. And only our platfrom users should be ...

      2023년 6월 23일에 게시됨 · Hunny Sharma

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      Assigning SSO options specific to organization
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      Hello I have multiple organizations and each of the organization has their own Identity Provider. Therefore I have setup...

      2023년 6월 14일에 게시됨 · abhishek sen

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      Duplicate Entire Zendesk Setup
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      Hello! My name is Patrick, owner of an eCommerce Customer Agency. Whenever I have new clients who are not Zendesk users...

      2023년 5월 23일에 게시됨 · Patrick Argao

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      Need assistance with Zendesk Suite integration
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      Hi Zendesk Community! I hope this message finds you well. I recently started using Zendesk Suite for my business and I'...

      2023년 5월 25일에 게시됨 · Bizistech

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      Security Configuration Settings - TLS 1.2
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      Can anyone advise where within the Zendesk Admin Center I can find the configuration showing the enforcement of TLS 1.2 ...

      2023년 6월 28일에 게시됨 · Rhonda Ward

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      Can we add 2 host names under same subdomain?
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      Hi!I am looking to add 2 host names that can be added under the same subdomain.

      2023년 6월 12일에 게시됨 · Venkat

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      Are webhooks included when spinning up a new sandbox?
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      I need to spin up a new sandbox for testing. We currently have 5 webhooks active in the sandbox, and I'd like to add the...

      2023년 5월 16일에 게시됨 · mfg

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      Multi Brand Host Mapping
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      Hello- can I please confirm it is possible to have unique hosts mapped for each brand in a single multi-brand Zendesk te...

      2023년 5월 09일에 게시됨 · Paul McCabe

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      pop up to log into zendesk repeatedly
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      For the last week or so, after our agents are logged into zendesk , we continously get pop ups to log in again when ever...

      2023년 5월 04일에 게시됨 · Michelle Jacob

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