최근 검색


최근 검색 없음

Zendesk Support Beta - Modernized Conversational Experience

새 게시물

In all your articles regarding the MCE - the message boxes have rounded edges, ours are square.   I would post an image ...

2024년 5월 09일에 게시됨 · Darren Bell

3

팔로워

4

투표 수

0

댓글


Sometimes when on a messaging chat with a client, an agent sees our Zendesk bot message as sent by the client:  or here ...

2024년 5월 09일에 게시됨 · Viachaslau

1

팔로워

0

투표 수

0

댓글


I'm not sure if this applies to the non-MCE experience since I don't have that view any longer, but I noticed an inconsi...

2024년 5월 02일에 게시됨 · DS RF

1

팔로워

1

투표

0

댓글


To learn more about the Modernized Conversational Experience, see this article:Announcing a modernized conversational ex...

2024년 3월 25일에 게시됨 · Lisa Kelly

3

팔로워

1

투표

0

댓글


Hi!  We noticed an issue with translation in MCE. Agents' messages are not being translated in the agent interface. Ple...

2024년 3월 26일에 게시됨 · V*** S***

6

팔로워

2

투표 수

8

댓글


I have raised this as a ticket with Zendesk but posting here as well in case anyone else is experiencing the same issue....

2024년 3월 28일에 게시됨 · Amelia

3

팔로워

0

투표 수

2

댓글


Since the beta has gone live, we've noticed that the green tick we used to have next to an authenticated end user is no ...

2024년 4월 04일에 게시됨 · Kurt Booth-Williams

3

팔로워

0

투표 수

4

댓글