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Q&A - AI and automation

Ask your questions, engage in discussion, and find solutions related to Zendesk AI, automations, answer bot, and bot building.

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hello has any one connected live map software to answerbot before, I'm looking to link either here mpas or google maps ...

2023년 6월 08일에 게시됨 · Ashley Smyth

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I am trying to set up an automation where one of the conditions for the ticket description contains the following string...

2023년 6월 14일에 게시됨 · Masey Decker

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Hello, I have a bit of an issue. Our services currently use 4 languages and we want all 4 languages to be available in o...

2023년 5월 23일에 게시됨 · Vincent Aditya

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I am loving omni-channel, it has really helped us improve our SLA's and prioritisation of tickets.    However, I have ...

2023년 5월 18일에 게시됨 · Hayley Johnson

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Is Zendesk Chat Bot capable of reading attachments that are stored on a different server than the server the Help Center...

2023년 5월 15일에 게시됨 · max fulton

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hello,  does anyone know a way that if a user uses abusive language to an answer bot it can understand that and respond...

2023년 5월 09일에 게시됨 · Ashley Smyth

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Hi everyone,   What extensions/apps/integrations would you recommend to make a much more interactive and robust chatbo...

2023년 4월 28일에 게시됨 · Varun Kumar

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I wanna to use muilt language text in answer bot. And I feel auto translated text is inaccurate. So I set the text into...

2023년 4월 10일에 게시됨 · Jinmu support

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Hello everyone!  As a zendesk partner, we have integrated a chatbot on the chat channel. Specifically in the web widget...

2023년 2월 02일에 게시됨 · Marco Nasuelli

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What's the best way to offer a customer repeating menu in Flowbuilder? If I want to offer a customer 4 options to compa...

2023년 1월 11일에 게시됨 · Richard Irving

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