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Q&A - Chat, messaging, and widgets
Ask your questions, engage in discussion, and find solutions related to social messaging channels, live chat, messaging, classic widget, legacy chat, and SunCo.
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We’re facing an issue with our Zendesk text number and WhatsApp Business. When attempting to set up WhatsApp Business, w...
2024년 12월 20일에 게시됨 · Alpay Zeyrek
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Hey,We have an external company handling the overflow of chat tickets and they should make a report in Explore where you...
2024년 9월 16일에 게시됨 · Mikko Eriksson
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Hi Community, I’m looking to deploy a Zendesk Chat Bot integrated with Microsoft Teams to enhance our internal support p...
2024년 12월 05일에 게시됨 · Annapurna Banka
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Hi Community, I’m looking to deploy a Zendesk Chat Bot integrated with Microsoft Teams to enhance our internal support p...
2024년 12월 05일에 게시됨 · Manager 2
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There should be a way that as a company you can decide how to assign inactive message conversations. For now, they don...
2023년 5월 15일에 게시됨 · Thomas D'Hoe
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I'd like to display the message for offline status when no agents are online, even if it's during business hours. It see...
2024년 11월 15일에 게시됨 · mfg
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I've been losing my mind over this issue for way too long. We use Messaging (not classic), and have just one simple flow...
2024년 10월 28일에 게시됨 · Kyle Beaulieu
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Using an incognito window, I created a messaging conversation, and when prompted gave the email address of a known end u...
2024년 11월 05일에 게시됨 · mfg
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The accessed SDK is implementation 'io.smooch:core:9.4.0' implementation 'io.smooch:ui:9.4.0',as shown in the pi...
2024년 9월 26일에 게시됨 · Xiao Zhang
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On Zendesk Messenger, I would want to pre-enter name, email address, and a sample message. Previously, `prefill` https:/...
2024년 10월 15일에 게시됨 · Krishna Teja
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