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Q&A - Chat, messaging, and widgets
Ask your questions, engage in discussion, and find solutions related to social messaging channels, live chat, messaging, classic widget, legacy chat, and SunCo.
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I'd like to setup zendesk analytics and live chat feature on my blog, is this possible to get on a blog? And what are th...
2021년 8월 10일에 게시됨 · Blackmart Apk
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Hi, (This issue is related to iOS) The issue I am facing is that when iOS chat with ChatBot after operating hours, Dash...
2021년 8월 03일에 게시됨 · Saad Ullah
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I want to remove the inscription "Queue position" that is highlighted on the screen.Can I do that?How do I do this? htt...
2021년 7월 30일에 게시됨 · Yuliia Bon
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I have the Zendesk iframe widget on my WordPress site. I need to somehow capture the user input in the parent window. I ...
2021년 7월 30일에 게시됨 · Gretrix
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Hi, I'm new to Zendesk. I found it really great in supporting the business. I am utilizing every product it has. But I ...
2021년 7월 17일에 게시됨 · Nur Alina Ahmad Shuhaili
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As part of conversation with a user, would like to pop up a custom form (created on Zendesk Support) within the Zendesk ...
2021년 7월 13일에 게시됨 · John Doe
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Hi Zendesk support team, My company uses Live chat. when you click "..." from the bottom of the chatt...
2021년 7월 13일에 게시됨 · 정민 황
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Hi! I'm having issues with displaying the "Date" custom field in my ticket when it comes to the chat interface.As you ca...
2021년 7월 06일에 게시됨 · Mia Katarina Andric
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Since I connected Facebook messenger to our Zendesk platform, there are sometimes doubled tickets. For example, I can ha...
2021년 7월 05일에 게시됨 · Paul
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When the Agent Workspace is activated WhatsApp has to be connected via Messaging channels, as it has to be when Agent W...
2021년 6월 30일에 게시됨 · Kerry Charlton
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