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Q&A - Chat, messaging, and widgets
Ask your questions, engage in discussion, and find solutions related to social messaging channels, live chat, messaging, classic widget, legacy chat, and SunCo.
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Hi there, we are using the contact form through the web widget on our contact page. That means users need to first open...
2021년 6월 01일에 게시됨 · Patrick Lemmer
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Hi. I used zendesk widget chat some years ago. I remember that I was able to trigger chat specifically to one determin...
2021년 5월 27일에 게시됨 · Chaim Ben
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We are looking for the option to initiate a chat with an internal team (for example Tier 2/ 2nd level support). We want...
2021년 4월 29일에 게시됨 · Carmen Paolucci
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I want to use part of the widget features, that it will provide suggestions when customer put a question. If the custome...
2021년 4월 29일에 게시됨 · Potter Song
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Hello, i read this post : https://support.zendesk.com/hc/de/articles/203663706-Beschr%C3%A4nken-des-Zugriffs-auf-Zende...
2021년 4월 21일에 게시됨 · Daniel Cancarevic
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1) In web widget authenticantion, can I add more info than name and email in payload?Reference: https://support.zendesk....
2021년 4월 07일에 게시됨 · Douglas Franco
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Hello, Is anyone have an idea how to have an answer bot but on Zendesk chat, I have tried to integrate it but did not ...
2021년 3월 31일에 게시됨 · Imane Moujahid
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Hi, I am new to Zendesk and I am trying to set up Twitter. Now I get Twitter tweeds to my email address. I do not g...
2021년 3월 30일에 게시됨 · Kundenservice
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This is a continuing discussion about the article Hiding the Chat widget on mobile devices in the developer documentatio...
2021년 3월 26일에 게시됨 · Zendesk Team
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I want to auto-populate the name and email field in Help Center Chat Pre Form or Offline Form whenever somebody is comin...
2021년 3월 24일에 게시됨 · Rishabh Mehta
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