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Q&A - Chat, messaging, and widgets
Ask your questions, engage in discussion, and find solutions related to social messaging channels, live chat, messaging, classic widget, legacy chat, and SunCo.
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I have been wanting to hide the chat/widget from users that are not logged in to the Help Center and have it appear when...
2021년 2월 12일에 게시됨 · David Nguyen
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Hi, I am trying to implement a functionality on desktop site where if the chat popup hidden and a new message arrives,...
2021년 3월 19일에 게시됨 · Ahsan
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Currently we are trying to disable the widget on our website until we work on some of the chat widget properties and con...
2021년 3월 18일에 게시됨 · Blake Grant
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I would like to add a button on a website that pops up a chat. So the chat should not be available directly on the websi...
2021년 3월 18일에 게시됨 · René Rübner
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To attach file to chat we have method - chatProvider().sendFile(File file, FileUploadListener fileUploadListener); The p...
2021년 3월 04일에 게시됨 · Станислав Клейников
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Is there a way to make sure the widget stays collapsed/minimized regardless if there is an agent online or not?We alread...
2021년 2월 26일에 게시됨 · Lucas Lima
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We have recently launched a new product and one of the troubleshooting steps we have is for our customers to obtain a .h...
2021년 2월 25일에 게시됨 · David Noland
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On our site we have an idea to put a chat widget in place of the form. We want the widget not to be tied to the bottom r...
2021년 2월 24일에 게시됨 · Yuliia Bon
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Hello! My company uses the chat option and we love it. One thing we would love to do is to be able to see the name o...
2021년 2월 12일에 게시됨 · Eric Cheadle
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Hello Can we show complete FAQ (knowledgebase) in zendesk chat? Currently FAQ appear when i type in search bu...
2021년 2월 09일에 게시됨 · Pankaj Singh
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