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Q&A - Chat, messaging, and widgets
Ask your questions, engage in discussion, and find solutions related to social messaging channels, live chat, messaging, classic widget, legacy chat, and SunCo.
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Hi, We are utilizing the web widget on our internal site, and are having security issues with the users URL being inclu...
2021년 1월 18일에 게시됨 · Phil Stewart
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I have noticed on the various Zendesk support sites that when you open the web widget you immediately get a couple messa...
2021년 2월 04일에 게시됨 · Scott Franke
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I have Zendesk Guide Enterprise but when I navigate to Chat--> Settings --> Widget, I don't see the option to modify the...
2021년 1월 27일에 게시됨 · Torsor Kotee
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I have a chatbot that I'd like to transfer over to the web widget for a live agent. I need to inject the chat history fr...
2021년 1월 22일에 게시됨 · Austin Jones
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I have some doubts regarding Line OA integration on Zendesk. When a customer contacts our agent via Line OA, it appears ...
2021년 1월 22일에 게시됨 · Yensira Tantitakurn
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I am wondering if it is a possibility to download chat history onto a file separate from Zendesk? I've had a look on t...
2021년 1월 07일에 게시됨 · Artisan Furniture
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Good morning, I am actually developing a CRM. My client asked me to integrate a chat that would allow logged CRM's use...
2021년 1월 04일에 게시됨 · Mauro Cassani
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Recently the chat in our website started to appear open like this: We would like it to show like this: I have been...
2020년 1월 08일에 게시됨 · Vybs
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This siren has shaved years off my life as I nearly have a heart attack every time it goes off. It's part of our agent o...
2019년 9월 24일에 게시됨 · Kelsey H
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Background: Our company has several products / services (over 10) that we sell our clients. It is impossible for one tea...
2019년 9월 24일에 게시됨 · Permanently deleted user
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