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Q&A - Chat, messaging, and widgets

Ask your questions, engage in discussion, and find solutions related to social messaging channels, live chat, messaging, classic widget, legacy chat, and SunCo.

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      Trigger to close the chat after being idle for 10 mins
      답변함
      I want to create couple of triggers: 1. Send a message to customer, "Are you there?" if they haven't replied for 2 mins...

      2017년 12월 14일에 게시됨 · Aswin Kannan

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      change text label of button
      답변함
      Good morning, I am working with the chat system. I would like to change the text of the the chat button (online und off...

      2019년 3월 14일에 게시됨 · Riccardo Weyerstraß

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      Department Chat Queue Limit
      답변함
       As a department(company) I need to be able to cap the total amount of chats that can be in Queue at any given time. Ex...

      2017년 9월 12일에 게시됨 · Joseph Whitecotton

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      How do i turn on chat
      답변함
      Hello People I configured my chat but when i go to my website, chat is offline... i was looking for themes about that a...

      2017년 8월 11일에 게시됨 · XIXMO JEANS

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      Getting User's Name and E-mail variables for Widget
      답변함
      Hello, I'm working on theming and adding elements to our Zendesk, but having some issues with a few things, and while t...

      2016년 6월 14일에 게시됨 · Eric Biddle

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