최근 검색
최근 검색 없음
Q&A - Talk and text
Ask your questions, engage in discussion, and find solutions related to SMS, IVR, greetings, recordings, and numbers.
모두 표시
최근 활동별 정렬
Is there a way to prioritize calls that are holding depending on the menu option they choose in our IVR? I have clients ...
2023년 4월 14일에 게시됨 · Brian Powers
2
팔로워
0
투표 수
0
댓글
When a system down / high priority ticket comes in outside of normal working hours (A set conditions set are met). We w...
2023년 1월 17일에 게시됨 · Keelan Pannell
2
팔로워
1
투표
0
댓글
Does anyone know if there is a feature to enable Caller ID for incoming voicemails? Thanks.
2023년 6월 20일에 게시됨 · Lupita Soto
3
팔로워
0
투표 수
1
댓글
how can i make a ticket in support the text the customer instead on emailing?
2023년 6월 16일에 게시됨 · Capital Tech Repairs
2
팔로워
0
투표 수
1
댓글
We are having issues with calls dropping, any sugguestions?
2023년 5월 11일에 게시됨 · Kimmie Nicas
1
팔로워
0
투표 수
1
댓글
Is it possible to delete talk data. I had a customer inadvertently call in 25 times during our team meeting when all ag...
2023년 4월 17일에 게시됨 · Hutton, Spencer
3
팔로워
0
투표 수
5
댓글
We are using the Jabra Engage 50 ll. It uses an auditory signal for incoming calls from connected softphones. Zendesk Ta...
2023년 3월 20일에 게시됨 · Irjen Schamphelaere
4
팔로워
0
투표 수
1
댓글
On the 25th of February we had a large number of inbound calls between 9:30am to 10:30am, not all these calls generated ...
2023년 3월 14일에 게시됨 · Mat Lord
5
팔로워
0
투표 수
3
댓글
Is there a way to get the number of outbound calls that went to customers Voicemail? I know those kind of calls are tagg...
2022년 12월 14일에 게시됨 · Jahn
2
팔로워
0
투표 수
2
댓글
Is it going to be possible to remove caller ID on Zendesk talk?We want to be able to call customers but we don't provide...
2022년 10월 18일에 게시됨 · One Retail Group Limited
2
팔로워
0
투표 수
1
댓글