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Q&A - Apps and integrations

Ask your questions, engage in discussion, and find solutions related to Zendesk Support apps, targets, and webhooks.

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Hello,Is there a way to activate notification other than email notification (like in Facebook) in Support when a Request...

2021년 8월 09일에 게시됨 · Renaud Croix

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Hi there, I am currently working on building out our Customer Support System using Zendesk and one of the requirements ...

2021년 7월 29일에 게시됨 · Aabid Siddique

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Hey all, I'm attempting to integrate JIRA with Zendesk but consistently get the error attached: `Zendesk API error occ...

2021년 7월 20일에 게시됨 · David Morrison

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Hello,I would like to know if it is possible to close a ticket directly on Salesforce and report this information so tha...

2021년 7월 16일에 게시됨 · Julien Lavazy

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Hey there We had set up the Jira Integration correctly and it's working as expected.And we have Jira issue status sync ...

2021년 7월 16일에 게시됨 · Nemo

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Hi community,   since Zendesk seems to be far from an, in my opinion, normal customer service application, I need...

2021년 7월 13일에 게시됨 · Sebastian Bornemann

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Hello everyone, on our site we have a form created with contact7 that sends emails to our address hello @ Once the requ...

2021년 7월 06일에 게시됨 · Cube Controls

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Hey,  I want to automatically update zendesk due date field based on Jira cloud issue due date field. So when a jira i...

2021년 7월 05일에 게시됨 · Sidd

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Hi My colleague has an iPhone and she is not constantly receiving the push notifications for tickets updated or new tick...

2021년 7월 05일에 게시됨 · Pediatras

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Hi. We search for ticket tool which will help us to manage issues send by our corporate customers in to our mailbox.Cus...

2021년 7월 03일에 게시됨 · Paweł Zdrodowski

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