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Q&A - Users, groups, and organizations

Ask your questions, engage in discussion, and find solutions related to agents, end users, and custom roles.

새 게시물

Hello,Is there a way to include profile photo in a bulk import users ?   Thank you

2021년 8월 13일에 게시됨 · Renaud Croix

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Is there a way to auto import users from GSuite? I am looking for a way to auto import user details into zendesk, eg or...

2021년 10월 10일에 게시됨 · Shane Hughes

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Hello, I would like to ask some clarifying questions related to user view permission and the creation of user segment f...

2021년 9월 07일에 게시됨 · Aurore R ✌

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Hi there, it's not possible at the moment to see custom fields in the user profile on the right hand side of the agent w...

2021년 10월 14일에 게시됨 · Ana Luisa Santos

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Hi Zendesk Community I am facing issue about custom organization field, value and tag. Here an example of one of my cu...

2021년 10월 13일에 게시됨 · Keven Pepin

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Background: My client has many levels of CX personnel, some new and some very experienced. We are a security company. P...

2021년 9월 22일에 게시됨 · rajesh

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For some reason i'm not able to find the section where i can edit the Standard EMail Signature anymore. Either i'm blin...

2021년 9월 16일에 게시됨 · Sven Winkel

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Hi! We sell software solutions to businesses. Problem is that we have no way to see what Client the end user represents...

2021년 9월 07일에 게시됨 · Remi A. Netteland

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Our company is working on a stripped-down version of our software product that would only be available to a subset of us...

2021년 8월 19일에 게시됨 · Bryan Collins

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We've done several mergers and acquisitions.  As a result, we have end users with external IDs, who are also Staff and m...

2021년 8월 17일에 게시됨 · CJ Romberger

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