최근 검색
최근 검색 없음
Q&A - Users, groups, and organizations
Ask your questions, engage in discussion, and find solutions related to agents, end users, and custom roles.
모두 표시
최근 활동별 정렬
Hello, Is there a way to unsuspend all users at once in Zendesk Support by running a script like the below: curl https...
2024년 3월 12일에 게시됨 · Anton Van der meyden
2
팔로워
0
투표 수
2
댓글
Hi, I created 2 different forms; for 2 types/groups of customers [end users]. But each group is only allowed to see 1 ...
2024년 4월 26일에 게시됨 · walter maldeghem
1
팔로워
0
투표 수
1
댓글
Hi Zendesk Community, Our company utilizes multiple brands within Zendesk as different help sites for users of our softw...
2024년 4월 18일에 게시됨 · Allison B.
2
팔로워
0
투표 수
1
댓글
Hello. We're trying to use Zendesk to build a support site for our products. I would like to receive images and model...
2024년 4월 16일에 게시됨 · 水谷
2
팔로워
0
투표 수
3
댓글
Hi There! Our organizations have a text field that indicates who their reseller partner is. I would like that organizati...
2024년 3월 20일에 게시됨 · Victoria Thrash
1
팔로워
1
투표
0
댓글
Hi, We want a feature where we can track if customers refresed the widget windo. Is it possible?
2024년 3월 13일에 게시됨 · VAIBHAVI SAHEBRAO PATIL
3
팔로워
0
투표 수
2
댓글
I am looking for a way to hide customer information from a specific Agent list (that I would create via a new custom age...
2024년 3월 13일에 게시됨 · Ryan Taugher
2
팔로워
0
투표 수
1
댓글
Hello All, I am new to ZenDesk and come from a Salesforce HealthCloud organization where I administrated that CRM. Zen...
2024년 3월 15일에 게시됨 · Paul Heng
1
팔로워
0
투표 수
0
댓글
Hi! I been researching the most that I can but still can't figure out what groups are for. Agents solve tickets based on...
2023년 11월 06일에 게시됨 · Paloma Cruz
3
팔로워
0
투표 수
2
댓글
Hi,I have a scenario where I want to be able to govern the permissions to specific tickets.Every agent should be allowed...
2024년 2월 21일에 게시됨 · Rasmus Lynggaard
4
팔로워
0
투표 수
2
댓글