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Q&A - Reporting and analytics
Ask your questions, engage in discussion, and find solutions related to dashboard building, reports, and sharing.
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Hello, I'd like to enable drill through on a widget, but the option doesn't appear when i click/hover over any of the b...
2021년 1월 27일에 게시됨 · Tomjedur Rahman
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How to make year in correct order?
2021년 1월 27일에 게시됨 · Permanently deleted user
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Hi all, We use a custom organisation field (drop down) in Zendesk to record what pricing/service tier our customers are...
2021년 1월 26일에 게시됨 · Trevor Kanaya
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Hi all, I'm wondering if there's any way to represent data as a running total in terms of percentage of all items, like...
2021년 1월 26일에 게시됨 · Owen Greenberg
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Hi Support, I need to track our Guide users (authenticated access) in order to view which articles are read by whom. A...
2021년 1월 25일에 게시됨 · Automatic agent
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Hi! Is there a way on how to see the solved tickets? TIA
2021년 1월 23일에 게시됨 · Bernadeth Lope
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While the Week filters start on Monday, when I select the default "Last Week" It looks to be starting on Sun and ending ...
2021년 1월 21일에 게시됨 · Jason St Louis
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Hi everyone, I have created a standard calculated metric in the ticket updates dataset using a numeric custom field: ...
2021년 1월 21일에 게시됨 · Jessica Strozyk
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Hello! I am new to Explore and I have tried looking for a solution in terms of COUNT value seperated by comma in a s...
2021년 1월 21일에 게시됨 · Anna Roth
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Hi, I'm looking to create a metric for solved ticket performance, I want to be able to display the percentage of tickets...
2021년 1월 21일에 게시됨 · Adrian Bishop
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