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Feedback - Zendesk AI and automation
Share your feedback, ideas and experiences related to the use of Zendesk AI, macro suggestions, automations, answer bot, and bot building.
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In wanting to use the data within the unresolved questions within a bot flow, I am suggesting a few improvements: Ther...
2024년 8월 27일에 게시됨 · Reshma Patel
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In a recent announcement about it was recommended that we use the intent dashboard to ID frequent issues as one of seve...
2025년 2월 06일에 게시됨 · Tina Desprez
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When using the bot translation feature, your company (or instance, or brand name) will be automatically translated. The ...
2024년 10월 08일에 게시됨 · Lorenzo
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Hi, In the recent UI update for Copilot, one of our employees who has a vision impairment noted that the right context p...
2025년 1월 24일에 게시됨 · Tim Sulzberger
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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...
2025년 1월 30일에 게시됨 · Aaran Chilinski - Customer Success Developer
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Overview We'd benefit from being able to report on which tickets used which AI features like text expansion and tone sh...
2024년 1월 02일에 게시됨 · Alan
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Hi, I have a need to export diagrams of the Bot flows. Is there already an easy way already, or is it a feature reque...
2025년 1월 22일에 게시됨 · Tim Sulzberger
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Hi Zendesk team, Just sharing some customer feedback implementing Copilot for a customer, since we've faced a few issu...
2024년 11월 12일에 게시됨 · geoffreybrocard
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As a Zendesk reseller from Estonia not having Estonian language available in AI agents or Advanced AI affects Zendesk co...
2024년 9월 23일에 게시됨 · Ingrid Stamm
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Hi. There is a big problem with the Review conversation. 1. screen fix This screen must be pinned or conversations lis...
2024년 12월 19일에 게시됨 · 김들
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