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Zendesk EAP - New Article Editor in Guide

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Since signing up to the new article editor EAP my users are reporting that images cannot be resized within the editor wi...

2024년 9월 02일에 게시됨 · Sabine Hanna

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The AI summary feature seems to generate basically the entire article. It would be great if it could simplify and summar...

2024년 9월 19일에 게시됨 · Abby Olorunnife

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We currently use a combination of
 and  tags to display code in our Help Centers. We embed the  tags wi...

2024년 10월 02일에 게시됨 · David Bjorgen

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Hi, I don't seem to have the option of generating AI summaries. All I get is the summary box to type in (see screenshot)...

2024년 9월 12일에 게시됨 · Sabine Hanna

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We like to keep our help articles in line with our branding, which involves using specific hex colours for headers. Befo...

2024년 9월 13일에 게시됨 · Paul K

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Table captions are added to the top of the table by default. Why is there’s no way to move the caption of the table to t...

2024년 10월 02일에 게시됨 · David Bjorgen

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Tables added through the WYSIWYG editor have default styles, including table and cell borders. Because these styles are ...

2024년 10월 02일에 게시됨 · David Bjorgen

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We now have the ability to add a
to tables using the editor, but where is the feature for images? After all...

2024년 10월 02일에 게시됨 · David Bjorgen

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Hi there,   With the new editor, I've noticed that copying and pasting an image into an article results in it being...

2024년 9월 16일에 게시됨 · Paul K

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Your feedback is crucial to us as we continue to improve the new article editor. We invite you to share your thoughts, r...

2024년 7월 17일에 게시됨 · Patrycja Walencik

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