Avatar

Matt Picio

  • 총 활동 수
    5
  • 마지막 활동
  • 회원 가입일:
  • 내가 팔로우하는 사용자 수
    0명
  • 나를 팔로우하는 사용자 수
    0명
  • 투표 수
    0
  • 수신 설정 수
    1

활동 개요

Matt Picio님의 최근 활동
  • Avatar

    Matt Picio님이 에 댓글을 입력함

    Thanks for posting that link, Corrin - I'll definitely check that out! It's always possible to get customizations which address most of the issues - I think a lot of my frustration is that I should...

  • Avatar

    Matt Picio님이 에 댓글을 입력함

    Remco, Many of the commenters on this thread also work at software companies. The rest are business owners and Zendesk admins. Respectfully, I think almost everyone on this thread is aware of the S...

  • Avatar

    Matt Picio님이 에 댓글을 입력함

    It's very frustrating that after 3+ years and over 100 comments since I originally posted this, the ONLY thing that Zendesk has done to address this issue is to add the ticket number to the view. O...

  • Avatar

    Matt Picio님이 에 댓글을 입력함

    It's been 30 months since I submitted this request / comment.  Darla hit the nail on the head on June 2nd with this remark: The solution is to 1) make it customizable; or 2) allow an agent to set ...