Mark Lee
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Mark Lee님이 에 댓글을 입력함
"Thanks for clarifying. I'm digging into this and will be back with an answer for you later today." January 11, 2018 Do you have an answer on this one Nicole? Please update.
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"It's a feature not a bug" 😕
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Auto Logout from Talk (Agent forgets to logoff at end of shift)
예정됨In instances where agents forget to log off from Talk at the end of shift, calls will continue to route to them even with their computer shutdown. It may be many hours and missed calls later before...