Mark Slade

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    Mark Slade님이 에 게시물을 만듦

    Managing Links


    Is there a way to view which articles are linked to other articles within Zendesk? I really dislike removing an article to later find out that it was referenced by several articles, which now have ...

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    Mark Slade님이 에 댓글을 입력함

    The lack of response from Zendesk on this issue is frustrating. To have a "related articles" feature that doesn't actually have anything to do with related articles, as one would expect, is poor de...

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    Mark Slade님이 에 댓글을 입력함

    I would like to add my name to the concern that Tony. If the related articles is controlled by a formula, then i'd like to at least be able to disable the feature and have a manual Related Articles...