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Christopher McLoughlin

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    Christopher McLoughlin님이 에 댓글을 입력함

    Hi John! I believe I have a solution for you on this that would avoid needing to use liquid to modify the placeholder. If you were to go to Admin > Channels > Email and scroll down to just above th...

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    Christopher McLoughlin님이 에 댓글을 입력함

    Hello Snaebjorn, The Zendesk Salesforce Integration does not have the functionality to allow for an automated process to submit the ticket to Zendesk. Currently the integration uses a web form that...

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    Christopher McLoughlin님이 에 댓글을 입력함

    Hi Mark, The Magento app installs in the "parent.zendesk.com" and can be used by all brands. This link goes through how you can get the integration going. If you are looking to setup multiple Magen...

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    Christopher McLoughlin님이 에 댓글을 입력함

    Hi Xavier, The built in functionality of the Help Center does not allow for any more fields outside of the 4 you mentioned to be edited by the end-user. This includes custom fields and the two fie...

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    Christopher McLoughlin님이 에 댓글을 입력함

    Hi Marius, We will be more than happy to provide guidance with the Web Widget, but unfortunately, we are unable to determine what you are trying to do. Would you be able to elaborate more on what ...

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    Christopher McLoughlin님이 에 댓글을 입력함

    Hi Chris, Disabling SSL should not cause any issues with your credentials in Zendesk. I did take a glance at your current target and see that you do have some successful sends now. Are you still ha...

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    Christopher McLoughlin님이 에 댓글을 입력함

    Hi Sean, I've taken a look at your concern about the URL in your text messages. I've decided to take a deeper look into your specific issue and created a ticket. I will be sending you the informat...