Avatar

Karsten M. Jensen

Project Manager @ One.com

  • 총 활동 수 123
  • 마지막 활동
  • 회원 가입일:
  • 내가 팔로우하는 사용자 수 1명
  • 나를 팔로우하는 사용자 수 0명
  • 투표 수 48
  • 수신 설정 수 54

게시물

Karsten M. Jensen의 활동에 대한 투표 수 투표 수별 정렬 최근 활동 투표 수
  • Shortcuts usage count

    Hi, We would like to see statistics for shortcuts, primarily "Usage count" as a new column under: /chat/agent#shortcuts This would help us priorities maintenance and improvements of shortcuts.  

  • Zendesk Chat API transfer to agent

    답변함

    Hi, We would like to request the possibility to transfer an ongoing chat to a specific agent using your Chat API. We see quite a lot of visitors leaving the chat by mistake, or who come back later,...

  • Rating request using Chat Conversations API

    예정됨

    Hi, We wish to request an API endpoint that triggers the "rating request". We're building our own chatbot and need to be able to invite visitors to rate the chat. The endpoint should perform the sa...