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mglinski

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    mglinski님이 에 댓글을 입력함

    @Hal Rosner, here's my code:  <ol><li value="3">Item</li><li value="4">Item</li></ol> In the editor view, it outputs 3 and 4 as desired. But in Preview it outputs as 1 and 2.

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    mglinski님이 에 댓글을 입력함

    Having the same problem. I find it remarkable that Zendesk can handle simple HTML issues like this (and there are others). We shouldn't have to waste hours researching how get this HTML editor to e...

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    mglinski님이 에 댓글을 입력함

    Hi, Nicole. After researching the question a bit, I pinged ZD Support. The reply:  "Unfortunately, the feature you are requesting is unavailable natively in Zendesk. The drop down to choose to foll...

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    mglinski님이 에 게시물을 만듦

    Customize subscribe helper?

    The subscribe helper, which enables users to follow a sections, displays a Follow button, which has drop-down options for following new articles OR new articles with comments. On my site, we have d...

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    mglinski님이 에 댓글을 입력함

    Hi, Ray. Thanks for replying. Yeah, I did come across that article, and I plan to test that as soon as I'm done context-switching to another priority :-) Cheers!

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    mglinski님이 에 게시물을 만듦

    Google Analytics cross-domain tracking

    I'm trying to determine if Zendesk supports the use of Google Analytics cross-domain tracking. We've started using GA to track page views. So far, I haven't found anything in Zendesk support to ind...