Arpan Nagdeve
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총 활동 수94
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마지막 활동
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내가 팔로우하는 사용자 수0명
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플랜 수53
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Arpan Nagdeve의 활동에 대한 투표 수-
Hi Barbara, The first response time feature is not GA yet and is currently gated under a flag, you can reach out to us via support and we can enable the fix and guide you on steps for you to build...
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Hi Nick/Yahor, Banning users is on our roadmap and it's a top priority for us in 2024. We are in early planning stage and I will have more to share in the coming months on the rollout plans. The wo...
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Hi Jon Roncal, For language translation usecase you can use language as a condition and run language specific messages.
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Hi Gabriela, Current offering of proactive messages is applicable for widgets that are offered on messaging. If you are using Sunco the out of the box experience will not work.
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공식 댓글 Hi Anastasia/Yanko, Thanks for your feedback on adding new option to add permission on chat triggers under the roles. Currently we have no plans to update the existing implementation of roles in ch...
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공식 댓글 Hi Prasanth, Currently we don't support sending proactive messages on the messaging product. Proactive messaging feature is currently scheduled to go live in H1 2023. As part of the release we'll o...
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Hi Jordan, We have a fix available for FRT which is under an EAP, same can be enabled for your subdomain please reach out to your account manager or create a ticket for us to enable the fix. We int...
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Hi Dan, We don't support the Operating hours started notification suppress capability that's been called out and something we'll evaluate in the context of AW. This problem is not valid from the M...
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Hi Zilong, I'm wondering why the accept chat button is not considered to serve these kind of conversations. Currently without taking or owning the ticket it's not possible to contribute on the same
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Hi John, Reporting on the agent efficiency ( Agent Productivity) is a key focus area for us, and we are currently working on the plans to introduce the metrics that you have asked for (Acceptance R...