Audrey Ann Cipriano
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마지막 활동
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내가 팔로우하는 사용자 수0명
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나를 팔로우하는 사용자 수5명
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플랜 수100
활동 개요
Audrey Ann Cipriano님의 최근 활동-
Audrey Ann Cipriano님이 에 댓글을 입력함
Hi Stephanie Cala there's no option to undo once your agents marks a macro as irrelevant, but no worries, while clicking the X does immediately dismiss that macro suggestion from view, it doesn't m...
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Hello Vincent Aditya :) The satisfaction rating will go to Customer Service B as the satisfaction rating will always be associated with the last assignee of the ticket. Customer Service B can reass...
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Hi DAVID BROWN welcome to our Community! :) Have you added a payment method while on trial? If not, you won't get automatically billed after your trial expires. When your trial expires and you have...
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Hi Kangmei Yang I see you have raised a ticket for this as well, our team will check this for you and get back to you with an update! As for the attachment limit, it is 20MB for each attached file ...
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Hi Erin Dunklee welcome to our Community! :) Yes, you are correct. Once you have the Sunshine Conversations, you can start setting up the Web messenger widget. Here's also a list of the Web Messen...
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Hi Erin Rowan do you have user segments on your articles? If an agent is not part of the user segment applied to your articles, Knowledge will have an error since it wouldn't be able to return anyt...
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Hi Andrei Kamarouski yes automatic redaction supports Messaging tickets too :)
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Hi Rolf Hayes I'll create a ticket on your behalf so we can check investigate this for you. You'll receive an email shortly. Thanks :)
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Hi Bill Reed thanks for reaching out! There are no silly questions here :) Great question actually! I can confirm that changing the account owner of the production account will NOT change the accou...
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Hi Michelle Jacob :) Usually, 3rd party applications is the cause of this prompt. You might need to check on your apps to see which of them need reauthorization. You can go to your Admin Center > A...