Ben Van Iten

1. 커뮤니티
2. Zendesk Suite Q&A
3. Formatting "Description shown to end users

Hi Ioic, Thanks for the update! I was going to also propose that you make each of those lines into its own custom fields so you can capture the customer's response to each individually but it sound...

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• Ben Van Iten
• 만듦 2020년 10월 19일 14:03
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1. 커뮤니티
2. Feedback - Ticketing System (Support)
3. Stopping the reopening tickets by a ' Thank you ' response.

Hi all, Just chiming in with the Zendesk perspective. The reason why we generally recommend against doing these kinds of triggers, is all too often there are false positives. When I was a customer ...

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• Ben Van Iten
• 만듦 2020년 09월 25일 15:29
• 0표

1. 커뮤니티
2. Tips from users - Zendesk Suite
3. How to export knowledge base content from your Help Center as PDF (no coding required)

Hi @..., My apologies as I think I misunderstood originally. You are correct that this app does not support multibrand in a traditional way, besides the workaround that you mentioned. In this case ...

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• Ben Van Iten
• 만듦 2020년 06월 15일 21:51
• 0표